Claims Form - Better Batter Gluten Free Flour

Is something wrong with your shipment or product? Please submit all claims for mis-shipment or damages below, with attached photo proof (see our returns and shipping policy for details). We reserve the right to limit claims and or replacement/refund options.

Please note:

UPS and USPS have highly restrictive guidelines for claims regarding food purchases.

We offer an optional Product Protection Plan to cover orders for leakage/tearing of internal bags, resulting in loss of product. Generally this fee is $3.50 per order, but may vary. This plan does not cover cosmetic damage (rips/tears in external packaging, crushing, etc). Customers must opt into our PPP to make a claim for damages.

Please note: Product Protection Plans and Shipping Fees are not refundable.

 

    Name

    Email

    Address

    City

    State

    Zip

    Daytime Phone Number

    Did you purchase your product on shop.betterbatter.org?

    If not, what store or website did you purchase it from?

    Where is this store located? Please include city and state.

    Date Purchased

    Reason why you would like a replacement product?

    Attach Photo (must be under 1MB)

     

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