Are your products genetically modified?
No! Our product lines do not contain any GMO ingredients!!
Does your facility.products contain any allergens, dyes or preservatives?
Our Better Batter production facility (and all Better Batter products) are free of the top 8 most common allergens (milk, egg, peanut, tree nut, wheat, soy, fish, crustacean/shellfish), mustard, sesame, and corn! Most of our products also do not contain sulfites (Better Batter pancake mix contains cream of tartar).
Better Batter products do not contain any dyes or artificial flavors/preservatives.
If you have any special food restrictions, please contact us using the form below, and we will be happy to look into it for you so that you can determine the suitability of our products for your diet.
YesYouCan products are produced in Australia. They are gluten free. YesYouCan products may contain other allergens, including corn and animal products. Please check each product page for specific ingredient information and allergen warnings.
Is your product actually cup for cup? I hear there is no such thing!
Our products are meant to be used just like their gluten containing counterparts! If you have an old pie recipe from your Great Aunt Bertha, or a favorite old Impossible Pie recipe, you can use them with our products and no other alterations!
How do you properly measure the flour?
We prefer to use the fork, spoon, knife method! Whisk the flour with a fork, spoon it into a dry measuring cup, and level it off with the back of a knife. You should get perfect results.
How much should a cup of flour weigh?
By weight you should measure our flour between 4 and 5 ounces per cup (about 113-140g per cup). Anything in this range will give you a good result.
SHELF LIFE & STORAGE
What is the shelf life on your products?
In general we recommend using Better Batter products 2 years from date of manufacture. You should be able to use our flour, seasoned flour, and corn free powdered sugar beyond the expiration date, provided it smells fine. The mixes that contain leavening ingredients may perform unsatisfactorily if used more than 1 year after expiration.
We recommend you use YesYouCan products by their expiration date.
Do I need to refrigerate/freeze your products?
No! All the lines we carry are meant to be stored at room temperature. But if you’d like to do so, feel free!
GLUTEN FREE LIFESTYLE
I’m new to gluten free – help!!
You can use our contact form below – we’ll do our best to help you with any lifestyle questions you may have, or get you to someone who can answer them for you.
What Stores in my area carry your product?
We do not offer store finder services at this time, as we have found them to be very difficult to keep updated. In general, we say, “If your local store isn’t carrying our product, then ask your manager to carry it for you, and if he won’t you can always find the product on Amazon Prime or our website!”
- Please use our Product Request Form to ask your local store to carry us.
Can I order by phone?
M-F 9am-5:00pm EST
Can I pick up product in Altoona (at your warehouse)?
Yes! If you are in town, we are generally open 9-5 Monday through Friday EST. You may want to call to make sure items are available before stopping in.
Address: 1885 E Pleasant Valley Blvd Altoona PA 16602
The ordering system is not working. What can I do?
You can place an order by phone, any time between 9am and 5pm Monday through Friday EST! Phone:814-946-0958
Can I cancel/change/add to my order?
As long as your order has not shipped you can cancel it!
To change or add to an order call our office within the next business day, any time between 9am and 5pm Monday through Friday EST! Phone:814-946-0958
Unfortunately, we cannot cancel, change, or add extra items to processed orders once they ship.
Most shipping questions can be answered HERE
Where is my order?
You will have received a tracking number in an email the day your order shipped, using the email address you submitted. If you have placed a PREORDER, the tracking email will not be created until the item is in stock. Please check your SPAM folder if you have not received this email.